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FAQ - Delivery and Returns

Delivery Options

We dispatch items within 2 working days using Royal Mail 48 Hour Tracked and Signed service.

Am i able to return an item?

Yes. We hope you are delighted with your purchase but if you need to return and item we offer a free 14 day return option

How do I return an item?

In order to submit a return request

Click the profile icon in the store's navigation and then:

1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.